The Update I didn’t want to make. Washington Federal steals from Disabled People.

I am alive. I am also annoyed. I keep trying to update with nice things like the fact my carer is awesome, and the agency sucks. I keep wanting to update on helpful things. Instead I am going to paste my facebook status about Washington Federal bank who stole from me. Flat out. Stole. Shocking? Doubtful. It is a bank. Do I want this passed on? Yep. If you are with them should you run? Far and fast.

 

This post is public. I want to have you all share this because the bank Washington Federal is underhanded, slimy and needs to lose customers. I didn’t ever open an account. They bought my bank. The building is in accessible. My account was bought out in 2008. The first thing they did was lose it. I had to find proof of my account amid surviving my exhusband’s attempts on my life, my disability issues etc. Their building is NOT ADA compliant. THe doors are too heavy for my carer to open without struggle, there is no button and often they ignore you trying to get in. When I settled for the drive through as I couldn’t juggle between banks and everything else. They called me after and miscounted money. They wanted me to drop what I was doing and go back to make sure they hadn’t given me too much. On the contrary they shorted me but I was not wanting to challenge the seizures that can happen when i deal with numbers so I had trusted. That never occured again. Several seizures and migranes and counting and the next few times same thing. So I only went inside and only when I had to. A friend helped me set up a bluebird account. I had a free account, and left enough to keep it free and hopefully save.

A few years of this bullshit go by and every visit is accompanied by a promise they are working on the door. I stopped pretending to believe them. A transaction where a friend sent money to pay for vet bills went awry and they…lost my money. Again. Why didn’t I close? At this time there weren’t alternatives and my exhusband’s financial abuse meant I didn’t HAVE options. If I wanted my SSi to pay bills I was stuck. Soon though that changed with the shift from paperchecks to bank cards. I switched immediately as often my bank didn’t have my pay on the first and this endangered my ability to keep my home and eat. Living on six hundred dollars a month for years the added stress was one I didn’t need. So I kept the account as an emergency back up with 100 dollars. It was hard but I decided an emergency may happen.

I with drew seventy five of it last year because I had uncovered medication I needed and no alternative. I got my first statement since then a few days ago with no money, and a notice of closure today. The statement arrived on a Saturday and yesterday (Monday) I was dealing with other things related to my health and the surgery I just had. so I call. I sit on hold for ten minutes not trusting them to call me back and get told how I should feel bad for the BANKER in all thisbecause he has had disabled and elderly relations die. Their inaccessible bank tells me this is probable bullshit and he doesn’t care. The fact that I am now out money because they felt they could change policy without actually notifying me? I am just screwed.

So if you bank with Washington Federal CHECK YOUR ACCOUNT. Their irregular statements sent whenever they feel like it are an issue, i will be filing complaints over their head and in the end? Just close the account if you can. I considered it earlier this year and regret not doing it since I now DO have options. It just means I can’t cash a check. I don’t really get those often anymore. Pass this on, because if you care about yourself, others, or just want banks who treat people this way to go out of business its the only way. For the strangers who read this I am extremely disabled with multiple health issues which are rare and untreatable, I live on SSI which is now 700 a month for rent, food, utilities, and the care for my pets. Assistance is something everyone needs and when a bank loses your monthly check then you have to prove you had an account multiple times but you are trapped and they know it? Its horrible. No one should be treated this way. My anger doesn’t have much pull but you being aware does. So share this. Spread it around. The fact that they couldn’t treat me with basic respect and expected me to just be happy about this is the worst part. The fact that apparently I am the same as a dead person is strange to me but the management doesn’t care.

If you want to call the branch and personally let them know you heard about this, this isn’t my legal name (not giving that as this is my preferred name) but you can talk to the manager Juan. Their phone number is 505-291-3700. Feel free to ask them questions about this. They will lie, they will give bullshit answers. Ask them about their inaccessible building and wait for the excuse of “We’re working on that.” There is no excuse for this behavior. For those in question the specific building is the one on Eubank but all their locations are THIS BAD. The bank they bought out was actually quite good. I am going to the better business bureau. I am going to push but we all know Banks are seen as untouchable. If all their customers leave? They aren’t.

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1 Comment

  1. Reblogged this on bunnyhopscotch and commented:
    This is most distressing. Disabled people are treated badly in myriad ways, some subtle, and others not at all subtle. Reading about someone else’s tragedy may make you empathic in a distant way, but Kateryna is a friend of mine, and the frustration and anger I feel is thus all the more palpable. There is something very very terrible with the system by which the world operates. I could go on, but I shouldn’t. This is Kat’s post. Take time to read it. Thank you.


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