Catnip: Aztec Animal Clinic

Aztec Animal Clinic is located at 4340 Coal SE, Albuquerque NM 87108

Their Phone Number is : 505-265-4939

No one ever wants to need a veterinary hospital for their animals, and yet this is the best one I have ever been in. In previous places I had faced discrimination based on my disability, financial recriminations for being a poor person and daring to have an animal companion, and just a general process of humans being devalued. Needless to say my writing this should indicate none of that happened here.

At the Aztec Clinic my cat and I were valued equally, and highly. My financial limitations were respected, and every single doctor I dealt with made me feel safe and I had no hesitation on trusting them. I worked mostly with Benoit Bouchet, but several of their doctors were helpful in dealing with Nymph’s critical illness.

From my first phone call when dealing with their receptionists and asking about pricing on through my most recent visit, not my last by any means, there was no problem with my need to keep in mind my wallet. There were suggestions made on how I could help make ends meet and other hospitals were mentioned as places I might try. Aztec turned out to be the least costly and the best equipped for my veterinary needs.

My first visit we met the founder of the clinic, Dr. Truesdell, she was warm, understanding, and I didn’t feel like there was any grating despite my Autism always being a factor in conversation. Especially during times of stress. In fact, I appreciated how up front everyone was with me, each doctor asked me if they needed to sugar coat things, though they phrased that far better than I did. I was given the communication I needed. I was unaware she had founded the hospital at the time, or I would have had more faith on my next visit where we met Dr.Bouchet. He continued this trend, and each of the techs that I worked with, there were so many and I cannot recall all of their names, each one was the epitome of professional without professionalism being used to distance them from their clients.

Wait, there’s more. The receptionists, I worked mostly with Hope, 9/10 calls Hope answered and that is why she gets mentioned. She was great with me on the phone, and I will be honest, the phone is where I sound like I am a rabid badger. She was great in person. She was great even when I wasn’t sure how to answer a question. The amount of patience and actual care these people have just knocks my socks off. It was at a point where I was actually disappointed when Hope didn’t answer the first time, until my discovery that each of her colleagues has the same skills.

I wish I could go into detail with my experience here, but as I did on other pages of this blog and that writing is very sad, I want to try and keep this light hearted. This Catnip Award is the most well deserved so far, out of a tradition of only the best meeting my standards.

As always this means the ADA must be met, and then surpassed. The only flaw is their front door, but as the staff will help you, other clients will help you and I do believe the door was light enough, though M the Carer is the person who handled it the most often, it isn’t an object. The rooms, even their smaller rooms, are large enough for me and my chair, as well as other people. Their wheelchair friendly room is huge! In fact, I could navigate the space easily. There are enough places to sit where I wasn’t exposed to dog without my say so, which is incredible to me.

Even the lighting and decorations are soothing, this place was built to echo the chambers of your heart, a place of love.

Frankly even if they are no longer the cheapest vet, they are my vet. If you want a veterinary experience full of love that helps you and your pet to heal? Go to the Aztec Animal Clinic!

For more, please visit their website. http://www.aztecanimalclinic.com/

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1 Comment

  1. I’ve had good experiences with vets too, some far better than with doctors for myself. My sister’s pooch goes to a wonderful vet, and I am so grateful to these people who value the lives of animals and who value our sensitivities too. Glad you had a good vet to bring Nymph too, it makes all the difference.


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